Older versions of the application may encounter problems when it's about printing. In case you have bough an old version of the software I would like to recommend to upgrade as soon as you can to benefit of the advanced features and more support for your images files. Printshop Deluxe has been upgraded and its now available for purchasing.
Alternatively, please check the printer's ink level and cartridges. It may be possible that it cannot print due to a hardware problem.
Can the newer version of the product be able to work with files that were created in older versions? I have many files created with version 20 and I'm thinking of upgrading the program. Will I be able to work with these files?
L
Answer by
Leonard Moore
Yes. According to the following official support page, files that were created using the 20 version of the program can be used on newer versions. To use them, you need to use the Import option that you can find under File > Open > Open existing file.
Older versions of the application may encounter problems when it's about printing. In case you have bough an old version of the software I would like to recommend to upgrade as soon as you can to benefit of the advanced features and more support for your images files. Printshop Deluxe has been upgraded and its now available for purchasing.
Alternatively, please check the printer's ink level and cartridges. It may be possible that it cannot print due to a hardware problem.
Can the newer version of the product be able to work with files that were created in older versions? I have many files created with version 20 and I'm thinking of upgrading the program. Will I be able to work with these files?
Yes. According to the following official support page, files that were created using the 20 version of the program can be used on newer versions. To use them, you need to use the Import option that you can find under File > Open > Open existing file.